ICT Assistant

ABOUT The HALO Trust is the world’s largest humanitarian demining organization. HALO is a non-governmental, non-political, non-religious organization headquartered in the UK. HALO’s mission is to protect lives and restore the livelihoods of those affected by conflict. We clear landmines and the explosive debris of war so families, communities and countries can recover. JOB TITLE: ICT Assistant LOCATION: Mokha REPORTING TO: IM/GIS Officer - Mokha MAIN DESCRIPTION Working under the supervision of the IM/GIS officer you will provide key ICT support within HALO’s Yemen programme. This is an excellent opportunity for anyone who would like to accelerate their ICT career in a sector-leading organisation. This position is located at our office in Al-Mokha but may require travel to our offices in Aden and Taiz city. The successful candidate will function as a focal point with Head Office in the UK and provide ICT support for all locations. JOB DESCRIPTION Implement information security technical controls and ensure that information security policies and copyright and data protection laws are upheld. Develop and maintain ICT documentation. Assist end users in all aspects of IT support. Set up, or assist with, maintaining and administering desktops, servers, computer networks, printers, fixed and mobile telephones, software, and other IT peripherals. Maintain the inventory of all ICT assets (software and hardware). Manage the backup of data and systems and assist in disaster recovery. Assist with the creation, maintenance, and delivery of information security awareness training for colleagues. Investigate security alerts and incidents and provide incident response. Function as a focal point for the programme with HQ’s ICT team. Assist with Information Management tasks including, but not limited to, translations and quality control process. REQUIREMENTS – ESSENTIAL Essential skills and experience Existing experience of working in a similar position, and a relevant IT qualification. Microsoft operating systems (Windows 7, 8, 10, 11). Microsoft 365 desktop apps for enterprise. Computer networking. PC hardware. Data visualization using Power BI. Self-motivated, with the ability to work independently. Ability to build good personal working relationships. Great English language. Desirable skills and experience OneDrive/SharePoint Online MacOS Android/ iOS Data collection applications (Kobo toolbox, Survey123…etc) GIS experience using QGIS, ArcMap or ArcGIS Pro Terms and conditions: General terms, conditions and requirements will be in line with those for HALO national staff and your contract. Note: We highly encourage qualified female candidates to apply. The HALO Trust is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, sex, religion or belief. The HALO Trust is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. The HALO Trust is committed to ensuring that it provides a safe and trusted environment which safeguards and promotes the welfare and well-being of anyone who comes into contact with, or is part of, the Charity, with a zero-tolerance approach to behaviours which challenge this.