Psychosocial Support Officer

Psychosocial Support Officer -Application Deadline: 4-Nov-2025 -Job Posted on 28-Oct-2025 -Country: YEMEN -Duty Station: Aden- Lahj Governorate -Duration of Assignment: 6 months -Contract Type: Full-time -Project: Promoting Social Inclusion and Change through Sport in Yemen About us We are Helpcode Italia ETS, an international development - cooperation, independent, humanitarian and non-profit organization created in 1998, with headquarters in Genova - Italy. Since then, it has implemented a number of development and emergency projects to improve lives conditions of children and communities where they live in Europe, Africa and Asia. Job Objective: To provide psychosocial support to affected individuals and contribute to improving their psychological and social well-being through individual and group counseling sessions, implementation of psychosocial activities, and ensuring proper case referral and follow-up. Key Responsibilities: Assess psychosocial needs of target groups and provide individual and group counseling sessions. Conduct awareness and educational activities on mental health and positive coping mechanisms. Record and update case information in the designated database. Coordinate with service providers to ensure proper referrals and follow-up. Maintain strict confidentiality of data and ensure secure filing of records and reports. Collaborate with protection teams and local communities to identify and document psychosocial needs. Participate in community capacity-building and coordination meetings. Prepare accurate weekly and monthly activity reports, highlighting progress, challenges, and achievements. Support the evaluation of activities and contribute to improving service quality. Perform any other duties assigned by the management in line with the project’s objectives. Qualifications and Experience: Bachelor’s degree in Psychology, Sociology, or a related field. Minimum of two (2) years of experience in psychosocial support, humanitarian, or social work. Good knowledge of protection principles and psychosocial support in emergency contexts. Strong communication, problem-solving, and teamwork skills. Ability to work under pressure and in multicultural environments. Commitment to humanitarian and professional values such as confidentiality, respect, and accountability. Reporting Line: Reports to: Project Manager / Protection Coordinator